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Frequent Flyer Programs & Customer Loyalty - count on our experience since 1996!
Frequent flyers, Travel Managers and program operators are all concerned by Frequent Flyer Programs in one way or another.
And they are supposed to find their way through a jungle of 200 programs.
Congratulations - you’ve just made the first step on that way by coming to our website! It is probably the only site around the topic of Frequent Flyer Programs with a truly global orientation while it addresses at all concerned parties, offering tailor-made solutions to them.
Welcome to the world of Frequent Flyer Programs - our world! Enjoy your journey on our site and a lot of success with Frequent Flyer Programs at all times!
Latest News
Sometimes we can talk about good news here, sometimes we have to talk about bad ones - but today we have an outright catastrophe: bmi will terminate its Frequent Flyer Program Diamond Club towards June 2011 and merge it into the program of its new owner Lufthansa, Miles & More. While miles and elite status will be honoured, the problem is that one of the most attractive programs will disappear from the market like that. Instead of 38,000 miles for Gold status, one will then require 100,000 (130,000 for members in Germany), Economy Class award flights within Europe will then no longer start at 9,000 miles, but cost up to 40,000 miles for same-day returns etc. The only solution for the big number of Diamond Club members can therefore only be to use all miles prior to the merger in order to avoid a massive devaluation - and then to reposition themselves within or outside of the Star Alliance. That the bonus for Diamond Club Gold members on Lufthansa flights has now been increased to 35% is thereby no real consolation either.
Read more August 16, 2010