Frequent Flyer and other loyalty programs in the travel industry are like an ever-changing jungle difficult to penetrate. In order to help travellers to maximise their individual benefits of the programs (awards and status), Global Flight offers a highly individualised and unique service to assist with the strategic selection of programs.

We offer a range of critical management-related services to airlines and other loyalty program operators, which make the difference between success and failure of your program. The main projects we can realise for you include program (re)designs, benchmark studies, performance measurement and fraud prevention as well as staff coaching.

Every year, we organise the Loyalty & Awards conference for loyalty managers at airlines and other companies in the travel industry.

Everybody talks about Frequent Flyer Programs (FFP) – but there are a few things even experienced users hardly know. So let us make you familiar with some highlights of this thrilling business – and perhaps you also find some interesting pieces of information you’ve already looked for elsewhere in vain!